Sales Policy
Last updated: December 18, 2025
1. Product Regulatory Compliance
OLHO DISTRIBUTION is committed to offering food products that comply with the regulatory requirements in force in Canada. All distributed products meet the applicable standards of the Canadian Food Inspection Agency (CFIA), including rules related to food safety, labeling, and traceability.
We are also committed to complying with all provincial regulations, including MAPAQ requirements, and we hold the necessary permits to carry out our food distribution activities.
2. Quality and Sustainability Commitment
Our mission is to make healthy, natural, and sustainable food more accessible to the Canadian population. We carefully select our products and partners to ensure consistent quality, responsible sourcing, and practices that meet Canadian food standards.
3. Markets Served and Distribution
OLHO DISTRIBUTION operates under an intensive distribution model, serving both:
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Consumers (B2C)
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Businesses (B2B), including retailers, distributors, and commercial partners
Our products are available for sale across Canada, subject to the conditions outlined in this policy.
4. Sales Process and Commercial Terms
Retail Sales (B2C)
The prices displayed on the OLHO DISTRIBUTION website correspond to retail prices. These sales are subject to maximum quantity limits to ensure fair product distribution.
Business Sales (B2B)
For any purchase request for commercial purposes or resale, businesses must request a quote by email. Pricing, volume, and delivery terms are established on a case-by-case basis according to the customer’s needs.
Partner businesses are authorized to resell OLHO DISTRIBUTION products in accordance with their own sales policies, while respecting applicable pricing standards in Canada.
A response will be provided within a maximum of five (5) business days following receipt of the quote request.
5. Customer Support and Service
A live chat service is available on the website for any questions related to:
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products,
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the ordering process,
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or general information about OLHO DISTRIBUTION.
6. Claims and Communications
For any claim, question, or request for assistance, customers may contact our team.
OLHO DISTRIBUTION is committed to handling all requests with professionalism, diligence, and transparency.
Compliance Officer
OLHO DISTRIBUTION
Email : sales@olhodistribution.ca
Phone : (873) 307-3819
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